facing issue in connection with odoo crm

[nbfcadvisory]

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[Preeti Paryani]

Hello @nbfcadvisory,

We have escalated this issue to our technical team for further investigation. Please allow us some time — we’ll update you as soon as we receive any feedback from them.

Also, as a troubleshooting step, kindly try setting up a new connection with Odoo and let us know if it helps.

In the meantime, we also recommend reaching out to your Odoo support team, as the action response indicates a server error, which suggests that the issue might be occurring at the API level. Kindly confirm with them if any API-related issue may be causing this error while creating the lead.

 

[Preeti Paryani]

Hello @nbfcadvisory,

Could you kindly share a screencast showing the connection process? The issue you're facing seems to be with the connection.