Facing issues with OpenAI connections

Status: Open · Asked by arsachdeva on · 0 views

arsachdeva — Question ·
Task History ID: IjU3NjUwNTY0MDYzNDA0MzM1MjY5NTUzMTUxM2I1MTYwNTQzMDBmMzgi_pc
Consent to Access & Modify: I authorize Pabbly Support to log in to my account and make changes to the specified workflow for troubleshooting.

Hi
I am facing some issue with openAI and other API connections on my account.

Here's my workflow: https://connect.pabbly.com/workflow/mapping/IjU3NjcwNTZjMDYzMTA0MzU1MjY4NTUzNzUxMzEi_pc

The issue is: I have already connected my API key and tested it multiple times. During testing (Save & Send Test Request) all works well. but when it is in production (automated), it doesn't work (Brings an error: you didn't provide an API key). Done it multiple times, also cleared cache, and basic troubleshooting. But seems to come at the same error, again and again.

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Preeti Paryani — Reply ·

Hey @arsachdeva,

It seems that the same issue persists on click of Save and Send Test Request button as well. We recommend creating a new connection and check if it resolves the issue.

Thanks & Regards,
Preeti Paryani
Customer Support Associate
Pabbly.com

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