Failed: The response received from the Mautic app is shown below:

Status: Open · Asked by Ek.Israel on · 0 views

irviajesytours — Question ·
Task History ID: IjU3NjUwNTZhMDYzNTA0M2M1MjY4NTUzMDUxMzE1MTYyNTQzMDBmMzEi_pc
Consent to Access & Modify: I authorize Pabbly Support to log in to my account and make changes to the specified workflow for troubleshooting.

Failed: The response received from the Mautic app is shown below:

Errores
[{"message":"Parece que encontró un error (error #500). Si vuelve a pasar, ¡por favor repórteme al administrador!","code":500,"type":null}]

I am creating a Google Contacts workflow to Mautic, but when I perform the last step of saving and sending proof of request to Mautic, it generates this error.

Preeti Paryani — Reply ·

Hello @irviajesytours,

Upon checking your workflow history, we noticed that it had been working fine earlier. However, you have recently started receiving a 500 error code, which usually indicates an issue related to the API itself — in this case, the Mautic API.

We recommend reaching out to the Mautic support team to understand the exact reason behind this error. Please let us know if you require any further assistance from our end.

Thanks & Regards,
Preeti Paryani
Customer Support Associate
Pabbly.com
irviajesytours — Reply ·

Thank you, yes, we have seen the problem in Mautic. Regards.

Arshil Ahmad — Reply ·

Thank you for the update. Can we close this thread from our end?

Thanks & Regards,
Arshil Ahmad
Customer Support Associate
Pabbly.com
?Rate your support

irviajesytours — Reply ·
Thank you for the update. Can we close this thread from our end?

Thanks & Regards,
Arshil Ahmad
Customer Support Associate
Pabbly.com
?Rate your support


Yes Please. :) Tks so much.

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