Failing to connect Whatsapp number

Status: Open · Asked by Mexico Internacional on · 0 views

Mexico Internacional — Question ·
Account Email Address: [email hidden]
WhatsApp Number: +525526857333
PCF Consent: a:1:{s:3:"Yes";s:3:"Yes";}

When following the steps to connect my whatsapp number, I get the message from Facebook Business, click on Connect, then scan the QR code, and get this error. There aren't any options to troubleshoot, just report it to Pabbly. Has anyone had this issue? How do I proceed?

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Captura de pantalla 2025-12-08 a la(s) 10.58.29 a.m..png
Preeti Paryani — Reply ·

Hello @RodrigoCastrezana,

Thank you for reaching out to us.

To assist you better, could you please share the WhatsApp number you are trying to connect, along with a short screencast showing the steps you are following during the connection process Additionally, we recommend trying the setup once in an incognito window, as this often helps resolve browser-related issues.

We will be happy to look into this further once we have the details.

Thanks & Regards,
Preeti Paryani
Customer Support Associate
Pabbly.com
Mexico Internacional — Reply ·

Hi Preeti. I uploaded a photo before and my WhatsApp number but didn't receive an answer. We want to start using Pabbly as soon as possible. I'm sending it again: +525526857333

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Captura de pantalla 2026-05-06 a la(s) 7.30.05 p.m..png
Preeti Paryani — Reply ·

Hello @RodrigoCastrezana,

We sincerely apologize for the inconvenience you are facing.

To help you resolve the issue related to connecting your WhatsApp number with Pabbly Chatflow, it would be better if we could connect over a short Google Meet call and assist you directly with the setup.

Kindly book a convenient slot using the following link:
https://calendly.com/d/cxxj-xmr-n6s

Once booked, our team will help you further with the connection process.

Thanks & Regards,
Preeti Paryani
Customer Support Associate
Pabbly.com

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