false error? In Facebook Lead Ads > New Lead

Status: Closed · Asked by WebImap on · 0 views

WebImap — Question ·

Hello, I have received an email saying that a workflow has been deactivated due to an error when using the trigger: "Facebook leads Ads > New lead".
The trigger error that has reached us in the mail is the following:
{"error":{"code":1,"message":"An unknown error occurred"}}

So I have reactivated the workflow and I have done a test, and it has completed correctly.

We have reviewed the leads on facebook, and they are the same ones that we saved through pabbly connect.

My question is, can I know why I get the error? Will it happen again? If this error is not causing us to lose any data, isn't there a way to prevent it from being disabled?

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