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FB Lead Ad to Facebook Error

Laura James

Your Task History ID
Seem to be getting an error saying the validation has failed but the data coming from facebook has a valid email and name. Where do i check for errors?

Screenshot 2024-02-07 at 19.06.47.png


Staff member
Hi @Laura James,

Based on your Task History, I can see that you are not receiving any name or email address from Facebook Lead Ads, which is why it's not being mapped to Wix and you are encountering the error.

I suggest you establish a new connection with your Facebook Lead Ads account.

Also, make sure that you have enough permissions to access the page.