FB Lead forms workflows not Working! Very urgent!

[Daniel Werrelmann]

My FB lead forms workflows are not working.

 

[anoop Sharma]

I am also facing same issue, it is sending blank email without lead data, it started from yesterday few of workflows and now it is impacting one by one.

 

[Prem Gupta]

Look at the problem in which leads are not fetching in Pabbly in the attached screenshot

 

[Daniel Werrelmann]

Look at the problem in which leads are not fetching in Pabbly in the attached screenshot

Did you find a solution? It looks like the problem is coming directly from facebook

 

[Pabblymember11]

We want to bring to your attention an ongoing issue impacting our Facebook Lead Ads integration in Pabbly Connect. Due to recent changes on Meta's end, we are currently experiencing difficulties in receiving new leads through the Facebook Lead Ads API. Please note that this issue originates from Facebook's side, and we are actively monitoring the situation to resolve it as soon as possible.

 

[Lorenzo]

Also me.

I receive this answer:

 

[Pabblymember11]

I receive this answer:

We want to inform you about a current issue affecting our Facebook Lead Ads integration in Pabbly Connect. Due to updates/changes on Meta's end, new leads are not being received through the Facebook Lead Ads API.

 

[26leads]

The problem is also in Make (I have an account there). So the problem is really from Facebook

 

[housiey.dev]

same problem with us.. no lead data is coming in my email from the pabbly workflow for facebook leads

 

[utkarsh1]

Same with me. Only solution right now is to download directly from ads manager or fb form page.

 

[IngridMajer]

Bei mir das Gleiche. Die einzige Lösung im Moment ist, direkt vom Anzeigenmanager oder der Facebook-Formularseite herunterzuladen.

Im Anzeigenmanager sehe ich 8 Leads und wenn ich sie herunterlade sind es nur 7 Daten

 

[Mario som]

How long will it take to fix the Facebook Leads problem?


Leads that did not enter will be processed?? Or must we start process them manually??

 

[26leads]

I talked to a Facebook Account Manager who told me that Facebook have made many updates this week which explain the bug yesterday. I received the leads today (the leads my campaign produced yesterday before I put the campaign on pause when I saw the bug). I relaunched a campaign this morning because I think the problem is solved. Hope everything is good now.

 

[Preeti Paryani]

Hello,

Here is the update about the issue - https://forum.pabbly.com/threads/facebook-leads-ads-issue-updates.24208/

 

[Pabblymember11]

This issue affected all users of the Facebook Graph API, including Pabbly Connect, and prevented the retrieval of lead information.

We are pleased to inform you that the issue has now been resolved, and we can successfully fetch lead details. Please re-execute the "entire workflow" from the task history, and it should function correctly.