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Find client by email with Invoice Ninja

davidw

Member
I want to create invoices in Invoice Ninja from orders in WooCommerce. This is how I planned my Pabbly automation:

1. New order in WooCommerce
2. Find client in Invoice Ninja
3. Create an invoice with details from Step 2 and customer details from Step 2

However, I'm stuck on Step 2. There is no way to find a customer by their email address in Invoice Ninja. I can only find by Name, ID and ID Number.
Searching by customer name is too generic and returns multiple results from Invoice Ninja. Searching by ID and ID Number returns 0 results.

How can I get the client in Invoice Ninja? Or should I look for a different alternative?
 

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Pabblymember11

Guest
Hey @davidw

However, I'm stuck on Step 2. There is no way to find a customer by their email address in Invoice Ninja. I can only find by Name, ID and ID Number.
Searching by customer name is too generic and returns multiple results from Invoice Ninja. Searching by ID and ID Number returns 0 results.
To locate the identical customer within Invoice Ninja, you can utilize the "Find client" action step and ensure their presence in the system.

If, by chance, the customer is not found in Invoice Ninja, you should employ the Router action step. Within this action, you can set up two distinct routes: one to create the customer if they're not present, and the other to proceed with updating the user and generating the invoice.

For a more comprehensive grasp of how to use the Router action step, I recommend watching the instructional video lesson provided.

 

davidw

Member
You misunderstood my question. I know I have to find the client first. The problem is that I can only search for the client by ID, ID Number and Name. Searching for these returns results that are too broad. Instead of searching for client by ID / ID Number / Name, I want to search by email address. Can you add this ability for Invoice Ninja?
 
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Pabblymember11

Guest
How can I get the client in Invoice Ninja? Or should I look for a different alternative?
Our team has added the email option as well to find the client in your Invoice Ninja action step "Find Client".

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Pabblymember11

Guest
Are you able to also add this to the self-hosted version of Invoice Ninja?

Certainly, I've forwarded your concern to the technical team, and they will try to add the action step shortly.
 
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