FreshSales Integration Update Not working

Status: Closed · Asked by clicksbazaar on May 13, 2022 · 0 views

clicksbazaar — Question · May 13, 2022

Hello,

I last month made the request that custom Freshsales / fresh works lead fields were not getting fetched for which a custom module was added.

2 days back that module got depreciated and we got all the features in the main module itself.
However the leads are NOT getting pushed in fresh works / fresh sales.

All the response is correct. Here is a screenshot for your reference: https://prnt.sc/xhA__deawWuf
Can you please get the issue checked at your end.

Kindly expedite the same quickly.

Thanks

clicksbazaar — Reply · May 13, 2022

Just to explain, the data is getting captured but NOT Pushed on fresh desk / fresh sales.

Pabblymember11 — Reply · May 13, 2022

Hey @clicksbazaar

We have made some changes in the "Freshsales Suite. : Create Contact" action event, test the same at our end and it is working accoridngly.

Kindly try re-connecting the action event once and try again.

clicksbazaar — Reply · May 13, 2022

Hello
A new workflow needs to be created or the same one will work?

PabblyMember3 — Reply · May 13, 2022

Hello
A new workflow needs to be created or the same one will work?

Same workflow will work, also, you do not need to reconnect it.

Let us know if you still getting any issue.

Ganesh Naveen Shenoy — Reply · May 25, 2022

Hello @Naveen , I am testing Pabbly before making a buy decision.

I am trying to integrate PayPal with FreshSales Suite.

Integration with PayPal seems to be working OK. But with Freshworks, even though values are being passed for all the custom fields, error is fetched.

Two screenshots are attached from Pabbly Workflows page. All of the fields here are custom fields that are mandatory. Can you please advice is this is a bug and how to fix it?

Attachments

Ganesh Naveen Shenoy — Reply · Jun 4, 2022

Waiting for a response on this question.

Hello @Naveen , I am testing Pabbly before making a buy decision.
I am trying to integrate PayPal with FreshSales Suite.
Integration with PayPal seems to be working OK. But with Freshworks, even though values are being passed for all the custom fields, error is fetched.
Two screenshots are attached from Pabbly Workflows page. All of the fields here are custom fields that are mandatory. Can you please advice is this is a bug and how to fix it?

PabblyMember3 — Reply · Jun 6, 2022

I have just checked your workflow "Freshworks PayPal Integration" and associated task history and it seems you are able to make it run.

Do you still need some help?

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