FreshSales Suite Contact Search Says "already exist" but Contact Does Note Exist

Status: Open · Asked by Couch Skins on Dec 29, 2023 · 0 views

Couch Skins — Question · Dec 29, 2023

Task History ID: https://connect.pabbly.com/workflow/mapping/IjU3NjUwNTY5MDYzMjA0M2Q1MjY1NTUzNDUxMzEi_pc

Hi! How do I fix this? It keep saying email already exists under Route filter> If contact does not exist even though Search Contact Action [3] is blank and no record of this email on FreshSales Suite.

Arshil Ahmad — Reply · Dec 29, 2023

Hi @Couch Skins,

Please allow us some time to look into this concern. We will get back to you with an update soon.

Arshil Ahmad — Reply · Dec 30, 2023

Could you please share your Freshsales Suite account credentials at the given email address, so that we can test the issue at our end?
Email: support@pabbly.com

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