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Getting Duplicates Going From Keap > Sheets

JaceBeeny

Member
Has anyone run into issues pulling Data from a CRM into Google Sheets and having there be multiple duplicates?

I've got this same thing set up in Zapier and it's pulling just 1 of each contact, so I don't think it has to do with Keap sending duplicates.
Pabbly is creating between 1-3 for each person that opts in for some reason, I can't seem to find a pattern as why some are fine and some run 1-2 times extra, sometimes with space(s) between them.

Trigger Keap: New Contact
Keap: Retrieve Contact By ID (pulled from above)
Google Sheets : Add New Row

I'm getting some partial fails (that still seem like they're successful?) happening for an unknown reason on the "Retrieve Contact" step.
 

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JaceBeeny

Member
I've been browsing through this forum post and I'm not seeing a good solution with the Filter option

I looked at the Task History comparing 2 Tasks that are duplicates of each other and they seem to be identical. So I don't think I could filter by which pages they hit.
 

Supreme

Well-known member
Staff member
Hey @JaceBeeny

It seems like you might have hit the "Save & Send Test Request" twice and maybe because of that in your Keap account two similar webhooks might have been set, so as a result you are getting 2 similar entries.

Kindly check with the Keap support team to unsubscribe one of the Webhooks or you can use a new workflow from scratch.

2022-03-10_12h48_57.png
 
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