Getting error while sending API messages

Status: Open · Asked by Abhilesh Jha on · 0 views

Abhilesh Jha — Question ·

please help me resolve the error attached, i have added payment method on meta today itself after seeing this message

Attachments

error.png
Abhilesh Jha — Reply ·

The reason says payment method issues

Attachments

Screenshot 2025-07-28 at 11.30.41.png
Preeti Paryani — Reply ·

Hello @taxajca,

Apologies for the confusion. Based on the error details, it appears the message failed to send due to a payment-related issue in your Meta account. We recommend reviewing the billing section of your Meta account to resolve this.

That said, other messages seem to be processing successfully without any issues.

Please feel free to reach out if you need further assistance.

Thanks & Regards,
Preeti Paryani
Customer Support Associate
Pabbly.com
Abhilesh Jha — Reply ·

Have updated the same, should work now hopefully

Hrishabh Tiwari — Reply ·

Hello @taxajca,

Thank you for the update.

Yes, now that the payment method has been updated, the issue should be resolved. Please monitor your next few message attempts, and let us know if anything else comes up.

Thanks & Regards,
Hrishabh
Customer Support Associate
Pabbly.com
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