GMB posting only replies to one review and not holisticly
Status: Open · Asked by andreafonsmorti on · 0 views
Hi team, my workflow is only acting on a selected review and not all incoming reviews. Could you help: https://connect.pabbly.com/workflow/mapping/IjU3NmQwNTY5MDYzMTA0MzM1MjZiNTUzMiI_3D_pc
I am sure I am missing a very small detail.
Thank you!
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Hey @andreafonsmorti,
After reviewing the workflow you have shared, it appears that the label for the 5-star rating has been mapped incorrectly. Please select the correct label, and this should resolve the issue.
Note: Please keep in mind that it may take up to 8 hours for new reviews to appear in your workflow.
Please watch this video, which will guide you through the process.