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Google Form webhook not retrieving all row data

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creative6

Member
I am trying to add some actions based around Google Form submissions but the webhook isn't capturing all of the row data.
I've configured the webhook on my sheet (see screenshot below)
Screenshot 2024-03-18 at 4.26.28 PM.png

And it's not gathering these empty columns that I've put a red box around. I've tried it multiple times and it's not getting the same columns every time. What could be the issue?
Screenshot 2024-03-18 at 4.28.58 PM.png


Screenshot 2024-03-18 at 4.29.06 PM.png



Edit to add
My Google Form has different sections and options based on the responses you input. So certain questions show up based on what you respond to the questions. Would this affect why this is happening? and if so how can I fix it?
 
Last edited:

Luv

Member
Staff member
Hey @creative6

Please attempt executing the workflow in incognito mode once. If the problem persists, please provide us access to your Google Sheet so that we can look into the issue from our side.
 
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