Google Mybusiness Comment not visible

Dear team, On google my business trigger, user comments is not grabbed like earlier. These are the list of options. Hope you can help us soon.

Hey @Smart Accountants

Kindly name the workflow in which you are having such an issue.

I have an issue with the quotes workflow. The flow is to reply to the user reviews on google my business. The trigger is google my business obviously. But the comments is not getting hooked in the process. Can you check on this?

Hey @Smart Accountants

Kindly check on your post whether the comment is present or not.

Further, try again by creating a new comment from your end and let us know.

We can use the comments provided from our end. But, There is not even any provision for user comments.

We are checking the details with the technical team and keep you updated on the status of it.

Ok get back on this at the earliest.

Hey @Smart Accountants !

Kindly re-connect the Google My Business step, it will start to show you the comments fields-

Do check and once you have the comment field, you can use it inside your workflow then.

Hope, this works for you.

Dear team, Checked them. Comment field is not visible.

Hey @Smart Accountants

We have pressed the "Save & Send Test Request" button in your GMB trigger event and indeed the comment label is coming correctly.

Kindly have a look in the following screenshot and try again in your workflow.