GoZen to Google Sheets not working

Status: Closed · Asked by Technology Coaching on · 0 views

Technology Coaching — Question ·

Hi, I am attempting to connect a Gozen form to Google Sheets. I have setup the webhook on GoZen, and connected the Google Sheets, and the correct tab where the new row is to be added. I added a test response, however, it is showing an error to pull the data from gozen to populate onto Google Sheets. I've tried simple reponse, and no simple response, I've tried removing the connection and adding it back in again. I've tried a new spreadsheet. I've tried a new webhook connection. All getting the same results. Here is the link to the workflow - https://connect.pabbly.com/workflow/share/CEADMVYBCGteFFI4BVYHIAsfUFRVD1VtUEkGFAAPVS0HSQliVxYMZlgUBScFZAloUhsIYlINBWAPGwAEVQMDcAEbCBpUV10nUB0CeVQ3ADMIVgMrVjc#

Deleted member 15445 — Reply ·

Hey @Technology Coaching

You just needed to map the response from GoZen forms into your Google Sheet step. Although we have done the mapping in your workflow for now.

You can learn about mapping your details by following the instructions mentioned in the video below from 7:10.

youtube.com/watch?v=D9z-gPh72Os:430

Technology Coaching — Reply ·

None of this was possible for me. I would have preferred that you SHOW ME this issue, how to resolve it, than doing it yourself, however I'm thankful that it's resolved.

Deleted member 15445 — Reply ·

Hey @Technology Coaching

The response which is captured from GoZen is supposed to be entered in the fields in Google Sheets step. Please refer to the image below,

The same process is described in the video provided with the previous reply. Kindly check that for reference.

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