Hello, when I do save and send test request the label displaying success message, but in live the task not executing in my workflow.

[vnlakshmi]

Hello, when I do save and send test request the label displaying success message, but in live the task not executing in my workflow.

 

[Pabblymember11]

Hey @vnlakshmi

Hello, when I do save and send test request the label displaying success message, but in live the task not executing in my workflow.

Kindly share the name of the workflow in which you are having such an issue, so that we can look into it and can guide you accordingly.

Furthermore, please check your webhook URL of your workflow is still intact in your triggering application or not.

If not, please do recapture the webhook response after configuring the webhook URL in the application.

https://www.youtube.com/c/Pabbly/featured

 

[vnlakshmi]

Hey @vnlakshmi


Kindly share the name of the workflow in which you are having such an issue, so that we can look into it and can guide you accordingly.

Furthermore, please check your webhook URL of your workflow is still intact in your triggering application or not.

If not, please do recapture the webhook response after configuring the webhook URL in the application.

https://www.youtube.com/c/Pabbly/featured

Hello "new flow test" is the workflow name. The trigger is capturing the webhook responce and when I save & send test request the tag is adding in the chatrace account, here I am attaching the screenshots of my workflow.
Thankyou.

 

[PabblyMember4]

Hey @vnlakshmi

We have checked that from Pabbly Side the tag is added successfully to the contact. Could you please share the screenshot from the Chatrace application where the tag is not added for the contact?

 

[vnlakshmi]

Hey @vnlakshmi

We have checked that from Pabbly Side the tag is added successfully to the contact. Could you please share the screenshot from the Chatrace application where the tag is not added for the contact?

Hello,
I attached the screenshots here tag not added in chatrace, and '0' tasks consumed for the pabbly workflow.
Thankyou.

 

[PabblyMember4]

Hey @vnlakshmi

Could you please once try to execute any test record for any other tag and let us know if it helps? It might be possible that the tag you are using might be not available in the system.