• Instructions to Ask a Question

    Click on the "Ask a Question" button and select the application for which you would like to ask questions.

    We have 5 different products namely - Pabbly Connect, Pabbly Subscription Billing, Pabbly Email Marketing, Pabbly Form Builder, Pabbly Email Verification.

    The turnaround time is 24 hrs (Business Hours - 10.00 AM to 6.00 PM IST, Except Saturday and Sunday). So your kind patience will be highly appreciated!

    🚀🚀Exclusive Discount Offer

    Just in case you're looking for any ongoing offers on Pabbly, you can check the one-time offers listed below. You just need to pay once and use the application forever -
     

    🔥 Pabbly Connect One Time Plan for $249 (🏆Lifetime Access) -  View offer 

    🔥 Pabbly Subscription Billing One Time Plan for $249 (🏆Lifetime Access) - View offer

Help Needed: Unexpected Custom Values Update in GHL API Integration

Your Task History ID
IjU3NjUwNTZjMDYzNTA0MzU1MjZlNTUzMTUxMzU1MTYzNTQzNzBmMzEi_pc
Hello guys,

Hello,

I'm encountering an issue while sending API requests to update custom values in GoHighLevel (GHL). Here's the problem:

  • The API request is supposed to update specific custom values based on my workflow.
  • However, custom values that are not part of my workflow are also being affected.
I suspect this might be due to some sort of caching issue, but I’m not entirely sure.

Could anyone guide me on the following?

  1. Clearing Cache: Is there a way to clear any cache in GHL or Pabbly that might be causing this?
  2. Identifying Automation Issues: How can I track down which automation or process is unexpectedly sending data to the API? Especially when there’s no visible module or setup in my workflow for those values.
Any help or troubleshooting tips would be greatly appreciated!

Thanks in advance!
 

Attachments

  • 1732179145406.png
    1732179145406.png
    58.1 KB · Views: 4

Preeti Paryani

Well-known member
Staff member
Hello @Svantomation

Upon reviewing your workflow, we noticed that you are using the GoHighLevel v1 API. For GoHighLevel, we have an application named LeadConnector V2, which uses the latest API version.

We recommend creating your workflow to use LeadConnector V2 (as shown in the screenshot) and testing it. Please let us know if this resolves the issue.

1732191409223.png
 
Top