Help Scout - no route and no API found with those values

Status: Closed · Asked by Seek on · 0 views

Seek — Question ·

Hi Everyone, I am trying to send an email via help scout but get this error when trying to send test

"no route and no API found with those values"

Any ideas?

Pabblymember11 — Reply ·

Hey @Seek

We have made some changes from our end and it should work now.

Kindly give it a try and let us know how it works now.

Seek — Reply ·

Thank you for fixing - the same error has started again.

Attachments

Screen Shot 2022-10-07 at 10.33.44 AM.png
Pabblymember11 — Reply ·

Hey @Seek

We have reconnected your Helpscout action step and it is working now. Please the complete flow and let us know if the issue still persists.

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