Helpcrunch Missing Data Fields

Status: Closed · Asked by silverelf on · 0 views

silverelf — Question ·

Hi there!

Helpcrunch webhook is missing quite a number of data fields in Pabbly Connect.
The response is missing phone, source url, referral url, region code, timezone, city etc.
https://docs.helpcrunch.com/rest-api-v1/get-customer-v1

Thanks!

Fagun Shah — Reply ·

Pabbly does not change any webhook data. It must be Helpcrunch sending limited data in webhooks(many SaaS do that).

Also, the link you shared is about Getting a Single Customer using API and not webhook.

So you can use API module of pabbly to get more info with custom id you get from webhook.

Fagun Shah
- Automation Freelancer
- Let's Connect - https://www.facebook.com/fagun.shah.7/
silverelf — Reply ·

I see, thank you very much the info, yes the API module does work for getting the info. Cheers

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