Hi, I am collecting responses from whatsapp to google sheets. But how to respond them back?
Status: Closed · Asked by Raghav Gakhar on · 0 views
The video I used for collecting response from whatsapp to google sheet is this --
youtube.com/watch?v=_yD9--12UFg
The responses are being captured on the google sheets. How do I respond them back?
Hey @RaghavGakhar
You can simply add the "WhatsApp Cloud API: Send Template Message" action step after the Google Sheets action step.
Further, the action step will always send the static message to the recipient's WhatsApp number.
Can we only send a static message to the customer and not a message where we can type and reply?
Most questions are on shipping updates.
Can we only send a static message to the customer and not a message where we can type and reply?
Most questions are on shipping updates.
That is not possible as of now. We recommend using WhatsApp Cloud API for sending only notifications.