History TASK STATUS. Failed

Status: Closed · Asked by Babemooney on · 0 views

Babemooney — Question ·
Task History ID: IjU3NjMwNTZiMDYzZTA0MzA1MjY1NTUzMTUxMzc1MTY2NTQzOCI_3D_pc

I see the attached screenshot of my History, Can you tell me what has failed, why and how to fix it?

Thank you

Attachments

Screen Shot 2024-03-12 at 3.03.17 PM.png
Arshil Ahmad — Reply ·

Hi @Babemooney,

It appears that you've changed the password for your Facebook account, which has caused a disrupted connection.

Please establish a new connection with your Facebook account and capture a new lead in your workflow setup


Babemooney — Reply ·

I believe I have done it but the webhook is still spinning, is there something I need to do to stop that?

Attachments

Screen Shot 2024-03-13 at 8.08.24 AM.png
Screen Shot 2024-03-13 at 8.08.38 AM.png
Arshil Ahmad — Reply ·

It seems like you were able to capture the response in your workflow setup as well.

Babemooney — Reply ·

Since I did he update and reconnection I've had 9 leads come into the FB lead ad, but no leads are coming into MailerLite. Can you see what the problem is. thanks

Babemooney — Reply ·

Under Task history I see there are 7 successes , all of them have our email, [email hidden]. That should not be the case, right? How do I fix that?

Arshil Ahmad — Reply ·

It looks like you didn't map the email address in the Facebook Lead Ads trigger step.

I have mapped the email address on your behalf. The leads captured from Facebook will now be added as a subscriber in Mailerlite.

Babemooney — Reply ·

Thank you so much. ;)

Back to all forum threads · Log in to reply