How do we capture Intercom Notes on Pabbly?

[Couch Skins]

Hi,

How do we capture Intercom Notes on Pabbly Connect? Ideally, we would want to capture notes on Intercom then add it on the deal activity/ notes on FreshSales Suite.

Is this possible?

Thanks!


Alex

 

[Deleted member 15445]

Hey @Couch Skins

You can utilize the triggers in Intercom "Note added to conversation" or "Note Added to Ticket" according to your requirement. You just need to follow the instructions mentioned in the help text.

Further, after setting up the trigger, you can map the data from response in FreshSales "Add note to Contact".

Let us know if you get stuck at any step.