How to add a product to a lead with Zoho CRM

Status: Open · Asked by Inel on · 0 views

inel — Question ·

I was looking for an option to add the products we have in Zoho CRM to a lead. Unfortunately, I didn't find a way to do it.

  • I only found these fields related to leads:

    I share only the fields that allow adding:

    In products, I can't find a task to add a product to a lead:


    Automation allows me to create the prospect successfully:


    My goal is to add a product to the prospect from the same automation:


    The result I need the automation to perform:

How could I do that automation?

I would like you to guide me to solve the problem, I may not be doing it correctly

Good day

Arshil Ahmad — Reply ·

Hi @inel,

It seems like you are looking to create a sales order. Please try using the 'Create Sales Order' action event to achieve your use case.

inel — Reply ·

Hi ArchilAhmad,

I appreciate the immediate response. However, the "Sales Order" event is another Zoho CRM module that is not related to leads:

The automation we need is in the "Leads" - "Prospects" module.

When a record is created in the automation, it automatically adds a specific product to the lead.

I am grateful for your help. If there is a way to do that procedure, I would be happy if you could guide me.

Have a great day.

Arshil Ahmad — Reply ·

Is 'Nombre De Producto' a custom field, that you have added to the Lead module?

inel — Reply ·

Si es un campo manual que hemos creado, ya que no hay ese campo, y necesitamos agregar un producto al prospecto desde la misma automatización.
Su ayuda por favor.

Arshil Ahmad — Reply ·

Please try using the 'Insert/Update Record' action event. It seems that the 'Nombre De Producto' field is being fetched now.

inel — Reply ·

Good morning, I appreciate your support, but as I mentioned, I created the "product name" field manually, but that field does not exist in Insert/Update.
We want the product name to appear automatically in the prospectus, please help.

Attachments

1722534274711.png
Arshil Ahmad — Reply ·

Do you want the fields marked in yellow or the product name marked in red to appear in action step?

Back to all forum threads · Log in to reply