How to create a workflow for auto-reply when a customer initiates a conversation on WhatsApp?

Status: Open · Asked by Lakshan Sandeepa on · 0 views

18young — Question ·
Consent to Access & Modify: I authorize Pabbly Support to log in to my account and make changes to the specified workflow for troubleshooting.

Basically, customers already know our WhatsApp number, and they will send a message to our WhatsApp with the ID that we use for registration. As soon as they send any message, I need to send an automatic reply. It doesn’t need to be unique for each customer — just a general message.

Kindly share a tutorial video or any detailed guide. Alternatively, if possible, an admin can update my workflow to a working one. I need quick help.

Preeti Paryani — Reply ·

Hello @18young,

It seems you've already set up the workflow for the same. Could you please confirm if you're facing any specific issues with your current set-up

You may follow this tutorial to check and correct your current set-up:

youtube.com/watch v=KhFh0MkWLVw

Thanks & Regards,
Preeti Paryani
Customer Support Associate
Pabbly.com

Back to all forum threads · Log in to reply