How to get data from google form to chatrace custom field?

Status: Closed · Asked by raymond on · 0 views

raymond — Question ·

Hi Pabbly community. This is my first question here.

I have followed the instruction correctly on how to integrate chatrace with pabbly and also installed the pabbly add ons in googlesheet where that is where google form will drop it's respone. Below is a screenshot of the instructions

The challenge begins when I wanted to get the data from google sheet to chatrace's custom field. I have tried putting all sorts of data I could think of but pabbly always gives me 404 error. Below is the error 404

Please help on how one can transfer those data to chatrace's custom field. Thank you

Kind regards,
Raymond

Pabblymember11 — Reply ·

Hey @raymond

As we can see from your workflow, your "Chatrace: Set Custom Field" action step is working fine and according to your history logs your automation is also intact.

Kindly let us know if you have any further queries.

raymond — Reply ·

Ah yes. I realized, I didn't put the contact Id. Now it's working. Thanks for replying =)

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