How to get notification fromm all the whatsapp in the mobile app ?

Status: Closed · Asked by Alex Antony on · 0 views

Alex Antony — Question ·
I have 2 whatsapp accounts in chatflow i am not getting notifications for messages in mobile app even when i have selected one account. I wish to get notification for both accounts even when they are not selected. Is there something i can set for it ? My device is Samsung S23+
Pabbly Support — Reply ·

Hello Alex,

I hope you're doing well.

We wanted to follow up regarding the notification issue you reported.

Could you please let us know if you had a chance to check your device's notification settings, including app notification permissions and battery optimization settings, as suggested in our previous email?

If you've already verified these settings and are still not receiving notifications for both WhatsApp accounts in the Chatflow mobile app, please let us know. We'll investigate the issue further and assist you accordingly.

We look forward to your update.

Thanks and Regards,
Preeti Paryani
Customer Success Associate,
Pabbly.com
Alex Antony — Reply ·
I uninstalled and reinstalled the app and after that I am getting notification for the selected whatapp account but not from the other account. Tell me how you can check and I will do the same.

On Thu, 30 Jul 2026, 9:51 am Pabbly Support, <support@pabbly.com> wrote:

Hello Alex,

I hope you're doing well.

We wanted to follow up regarding the notification issue you reported.

Could you please let us know if you had a chance to check your device's notification settings, including app notification permissions and battery optimization settings, as suggested in our previous email?

If you've already verified these settings and are still not receiving notifications for both WhatsApp accounts in the Chatflow mobile app, please let us know. We'll investigate the issue further and assist you accordingly.

We look forward to your update.

Thanks and Regards,
Pabbly Support — Reply ·

Hello Alex,

Thank you for the update.

At present, the Pabbly Chatflow mobile app only sends notifications for the currently selected WhatsApp number. Notifications for multiple connected WhatsApp numbers simultaneously are not supported at the moment.

If you'd like this functionality to be added, we encourage you to submit it as a feature request on our roadmap. Our product team regularly reviews customer feedback when planning future enhancements.

Feature Request Portal: https://roadmap.pabbly.com/pabbly-chatflow

We appreciate your understanding. Please let us know if you have any other questions or need further assistance.



On Jul 30, 2026, 6:48 AM, alex antony <[email hidden]> wrote:
I uninstalled and reinstalled the app and after that I am getting notification for the selected whatapp account but not from the other account. Tell me how you can check and I will do the same.

On Thu, 30 Jul 2026, 9:51 am Pabbly Support, <support@pabbly.com> wrote:

Hello Alex,

I hope you're doing well.

We wanted to follow up regarding the notification issue you reported.

Could you please let us know if you had a chance to check your device's notification settings, including app notification permissions and battery optimization settings, as suggested in our previous email?

If you've already verified these settings and are still not receiving notifications for both WhatsApp accounts in the Chatflow mobile app, please let us know. We'll investigate the issue further and assist you accordingly.

We look forward to your update.

Thanks and Regards,
Preeti Paryani
Customer Success Associate,
Pabbly.com

Thanks and Regards,
Preeti Paryani
Customer Success Associate,
Pabbly.com
Alex Antony — Reply ·
Thank you, I will do that. 

On Thu, 30 Jul 2026 at 10:56, Pabbly Support <support@pabbly.com> wrote:

Hello Alex,

Thank you for the update.

At present, the Pabbly Chatflow mobile app only sends notifications for the currently selected WhatsApp number. Notifications for multiple connected WhatsApp numbers simultaneously are not supported at the moment.

If you'd like this functionality to be added, we encourage you to submit it as a feature request on our roadmap. Our product team regularly reviews customer feedback when planning future enhancements.

Feature Request Portal: https://roadmap.pabbly.com/pabbly-chatflow

We appreciate your understanding. Please let us know if you have any other questions or need further assistance.



On Jul 30, 2026, 6:48 AM, alex antony <[email hidden]> wrote:
I uninstalled and reinstalled the app and after that I am getting notification for the selected whatapp account but not from the other account. Tell me how you can check and I will do the same.

On Thu, 30 Jul 2026, 9:51 am Pabbly Support, <support@pabbly.com> wrote:

Hello Alex,

I hope you're doing well.

We wanted to follow up regarding the notification issue you reported.

Could you please let us know if you had a chance to check your device's notification settings, including app notification permissions and battery optimization settings, as suggested in our previous email?

If you've already verified these settings and are still not receiving notifications for both WhatsApp accounts in the Chatflow mobile app, please let us know. We'll investigate the issue further and assist you accordingly.

We look forward to your update.

Thanks and Regards,
Preeti Paryani
Customer Success Associate,
Pabbly.com

Thanks and Regards,

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