How to get the correct order ID format from Swipe Pages?

Status: Closed · Asked by Edwin on · 0 views

Edwin — Question ·

Hi, my goal is to enroll students to ThriveCart Learn+ after making a purchase with Swipe Pages.

But it seems that I'm unable to get the correct order id.

- mapping the order ID didn't work
- manually typing (as a test) didn't work as well

Here's an example:

https://video.candysignals.com/share/1gh5e2bl7bfmufh8idj12pvmon5flt0h

Arshil Ahmad — Reply ·

Hi @Edwin,

Please try entering a valid Order ID that's present in your ThriveCart account or remove the Order ID entirely and see if that fixes your issue.

Edwin — Reply ·

Hi @ArshilAhmad, the order ID shouldn't be in ThriveCart because I made the purchase with Swipe Pages, right?

Also, I removed the order ID field, but still the same result

Edwin — Reply ·

@ArshilAhmad, it worked! I created a new API token...

you can close this ticket

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