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How to route a workflow relying on a Gist contact being true/false


Active member
I have a workflow that has a Gist > Fetch Contact action, by using their Email.

Sometimes the Contact exists in my Gist CRM, sometimes not.

If they exist, I then need to check for a specific contact property before continuing my flow.

My issue is:

[1] If they exist I can check for the property "Membership":

Image 2024-05-20 at 5.32.28 PM.png

[2] If they don't exist I only get error messages in the response:

Image 2024-05-20 at 5.31.21 PM.png

Either way, the Label:Value fields for the Response are completely different, which then breaks the rest of my workflow, which relies on knowing whether they already exist or not.

How can I configure my flow so that it will take into account either response, and act accordingly?


Well-known member
Staff member
Hey @RoCrow

Kindly share the workflow URL once in which you have tried the same so that we can look into it and help you accordingly.