How to route a workflow relying on a Gist contact being true/false
Status: Closed · Asked by RoCrow on · 0 views
I have a workflow that has a Gist > Fetch Contact action, by using their Email.
Sometimes the Contact exists in my Gist CRM, sometimes not.
If they exist, I then need to check for a specific contact property before continuing my flow.
My issue is:
[1] If they exist I can check for the property "Membership":
[2] If they don't exist I only get error messages in the response:
Either way, the Label:Value fields for the Response are completely different, which then breaks the rest of my workflow, which relies on knowing whether they already exist or not.
How can I configure my flow so that it will take into account either response, and act accordingly?
Hey @RoCrow
Kindly share the workflow URL once in which you have tried the same so that we can look into it and help you accordingly.