How to solve invalid auth in whatsapp business cloud api

[nbfcadvisory]

Workflow url: https://connect.pabbly.com/workflow/mapping/IjU3NmQwNTY5MDYzZTA0MzA1MjY1NTUzNSI_3D_pc

 

[Pabblymember11]

Hey @nbfcadvisory

Please note if the end-user did not initiate the conversation with your WhatsApp - you must use a "Send Template Message" action instead. Once, the user started a conversation with your WhatsApp then, only you can use this action step.