HTTP Status code 500

[Redsuzie]

Hello all I hope you can help.
I am connected from Sociamonials to Pabbly and then on to create customers in Shopify.
It says "connected" and appears to be working. I have also tested it.
I keep getting these emails and I cant make sense of it
Task History ID: IjEzMTE0MzM5MiI_3D
Step Name: Shopify > Create Customer
Task Error Detail:

{
"HTTP Status Code": "500",
"message": "The application processed the request but returned a blank response. Refer to the HTTP status code above for details.

Can someone let me know what this sent for. I realise it is saying something is wrong but I dont know how to find what it is?

 

[Pabblymember11]

Hey @Redsuzie

The 500 error appears when there is a downtime or server issue at that particular moment with that third-party application.

Kindly get in touch with Shopify's support team once as they will be able to provide the exact reason for server downtime.