HubSpot new ticket trigger not working?

[Andrew L]

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https://connect.pabbly.com/workflow/mapping/IjU3NjYwNTZkMDYzMjA0MzA1MjZlNTUzNDUxM2Ei_pc

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I authorize Pabbly Support to log in to my account and make changes to the specified workflow for troubleshooting.

We have a workflow that sends incoming HubSpot tickets to our Teamworks project board. However we noticed it has not triggered since 08/01/2026 08:10 GMT. We've definitely had tickets arrive after that time. We looked at history and there's no failures, the log simply stop at 08/01/2026 08:10 GMT.

Is there any reason behind this?

 

[ArshilAhmad]

Hi @Andrew L,

Could you please share a screenshot showing the tickets created after Jan 08, 2026, 08:10:51 (UTC+00:00) America/Danmarkshavn, so our team can look into this concern?

Thanks & Regards,
Arshil Ahmad
Customer Support Associate
Pabbly.com
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