I am having issue with abandoned cart recovery in woocommerce

I am having issue with abandoned cart recovery in woocommerce. I have seen the tutorial video and done as shown in the video but at end while testing it shows error. I have attached file, kindly check
Screenshot 2025-04-19 112720.png
 

Preeti Paryani

Well-known member
Staff member
Hello @Abhishek Paul,

Could you please provide us with the Workflow URL where you are facing this issue? This will help us investigate the problem more effectively and assist you accordingly.

AD_4nXeDt3wQLw6YH9I1t2jeqAeeXDpFfhrfNx6zMv3J6Ts3S4rZf83cIqNEQHtYT6FKIk1irtN2hQ5ar3ECmfEJLxdrS9FuzFvpT9fmYr3H7s4FjTeWWInLF6-kPDDcP81Hz8zvL2L9
 

Preeti Paryani

Well-known member
Staff member
Hello @Abhishek Paul,

It appears that your connection with the WhatsApp Cloud API has expired. Kindly set up a new connection.

Additionally, please configure the action as shown in the attached image, and let us know if everything works fine on your end.

1745046344628.png
 

Preeti Paryani

Well-known member
Staff member
Hello @Abhishek Paul,

It appears that the issue is related to the connection, and it seems you are currently using a temporary token. We recommend setting up the connection using a permanent token instead.


Please give that a try and let us know how it goes.
 
Top