I am not getting web hook response in Pabbly from google sheet for test event, someone can help ?

[Mukesh]

I have used proper information in setting up the integration with google sheet and Pabbly, and tried a lot but not getting web hook response for test event, please help me asap

 

[Pabblymember11]

Hey @Mukesh

We have replied to your query on your ticket(293324), kindly check that out.

 

[Mukesh]

Hey @Mukesh

We have replied to your query on your ticket(293324), kindly check that out.

where is the response? and I have done complete integration following this from your YouTube:

 

[Pabblymember11]

Hey @Mukesh

Kindly share the name of the workflow in which you are not able to configure the trigger/action step? Also, share your registered email address with Pabbly in which the workflow exists.

 

[Mukesh]

Thanks for your response, it's getting very frustrating experience. Also I am stuck in this issue from last 3 days and tried to contact support many times but still didn't get any solution. Here is the details:

name of the workflow: Raksha-walk-2022-G-sheet-twillio
egistered email address with Pabbly in which the workflow exists: [email protected]

 

[Pabblymember11]

Hey @Mukesh

As we can see from your workflow, you haven't captured the webhook response of Google Sheets' trigger event yet.

So, kindly watch the tutorial video again and capture the webhook response correctly as mentioned in the video.

(Watch the first and last part of the video)

If the issue still persists then kindly record a short video for the same. So that we can look into the step in which you are not able to capture the webhook response.

 

[Mukesh]

Hey @Mukesh

As we can see from your workflow, you haven't captured the webhook response of Google Sheets' trigger event yet.

So, kindly watch the tutorial video again and capture the webhook response correctly as mentioned in the video.

(Watch the first and last part of the video)

If the issue still persists then kindly record a short video for the same. So that we can look into the step in which you are not able to capture the webhook response.

I am doing everything in the same way and already watched this video many times. when I am doing the initial setup in google sheet, then after entering web hook url and trigger column, then when I click on 'send test' nothing is happening there in both Google sheet and pabbly, for your response I have recorded a video for this process please have a look and solve this asap.

 

[Mukesh]

I am doing everything in the same way and already watched this video many times. when I am doing the initial setup in google sheet, then after entering web hook url and trigger column, then when I click on 'send test' nothing is happening there in both Google sheet and pabbly, for your response I have recorded a video for this process please have a look and solve this asap. I am not able to attach recorded video here

Hey @Mukesh

As we can see from your workflow, you haven't captured the webhook response of Google Sheets' trigger event yet.

So, kindly watch the tutorial video again and capture the webhook response correctly as mentioned in the video.

(Watch the first and last part of the video)

If the issue still persists then kindly record a short video for the same. So that we can look into the step in which you are not able to capture the webhook response.

 

[Mukesh]

Hey @Mukesh

As we can see from your workflow, you haven't captured the webhook response of Google Sheets' trigger event yet.

So, kindly watch the tutorial video again and capture the webhook response correctly as mentioned in the video.

(Watch the first and last part of the video)

If the issue still persists then kindly record a short video for the same. So that we can look into the step in which you are not able to capture the webhook response.

it seems like Pabbly has some issues with safari, I just tried the same process on chrome browser and it's working well but but new issue, but now new issue; I inserted one url in message body but when it delivers then it's not active link, it's like content

 

[Pabblymember11]

Hey @Mukesh

Perhaps on your Safari Browser, you might have multiple Google Accounts logged in and because of that your Google Sheet Might not be able to send the data to the workflow.

Kindly try to capture the webhook response in the Incognito Mode of your browser and try again.

it's working well but but new issue, but now new issue; I inserted one url in message body but when it delivers then it's not active link, it's like content

As per Twilio's API documentation the"Send SMS" action event can only send the message in plain text only.

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But you can try the "Send MMS" action event to send the image URL.