I connected to IG for Business from Facebook Page without having to log in via IG. Because I connected both together

[stevenphan]

I connected to IG for Business from Facebook Page without having to log in via IG. Because I connected both together. However, I can't find my IG and I used the ID but got an error. Do I need to log in to IG for Business to grant permission?

 

[Preeti Paryani]

Hello @stevenphan

Kindly provide us with the concerned workflow URL so we can look into the issue and assist you accordingly.

Although, you can add a new connection with Instagram and check if it solves the issue.

 

[stevenphan]

Hello @stevenphan

Kindly provide us with the concerned workflow URL so we can look into the issue and assist you accordingly.

Although, you can add a new connection with Instagram and check if it solves the issue.

https://connect.pabbly.com/workflow/mapping/IjU3NjUwNTY1MDYzMDA0MzY1MjZiNTUzNDUxM2Ei_pc. It is here. Thanks you

 

[ArshilAhmad]

Please establish a new connection with your Instagram for Business account and see if that fixes your issue.

 

[stevenphan]

Please establish a new connection with your Instagram for Business account and see if that fixes your issue.
View attachment 48584

I have connected like this with facebook containing my Instagram for Business.

 

[Preeti Paryani]

Hello @stevenphan

The issue appears to be resolved. Please continue to monitor the task history of the workflow to ensure it is functioning as expected

 

[stevenphan]

Hello @stevenphan

The issue appears to be resolved. Please continue to monitor the task history of the workflow to ensure it is functioning as expected

View attachment 48587

Oh, I just deleted and reactivated my account. However, if IG for Business is not connected to facebook, can it be connected. I have several IG pages that cannot be connected to each other.

 

[Preeti Paryani]

Hello @stevenphan

No, if IG for Business isn't connected to Facebook connection with those pages can not be established. To establish a connection with Instagram for Business you have be login to the specific Instagram account and automatically get connected.

Refer to this tutorial from 7:18 timestamp to learn more about setting up a connection with Instagram -

 

[stevenphan]

I have an IG account but my facebook page is having problems. Can't log in directly from IG for business.

Hello @stevenphan

No, if IG for Business isn't connected to Facebook connection with those pages can not be established. To establish a connection with Instagram for Business you have be login to the specific Instagram account and automatically get connected.

Refer to this tutorial from 7:18 timestamp to learn more about setting up a connection with Instagram -

 

[Preeti Paryani]

Hello @stevenphan

Unfortunately, this way making a connection would not be possible that way.

 

[stevenphan]

Hello @stevenphan

Unfortunately, this way making a connection would not be possible that way.

I have a new problem, I manage many different accounts. Although I have selected the correct account, when I post, it appears to another account. I checked and it is the wrong ID. Please help me solve this problem. Same management account but it's the wrong business.

 

[stevenphan]

I have a new problem, I manage many different accounts. Although I have selected the correct account, when I post, it appears to another account. I checked and it is the wrong ID. Please help me solve this problem. Same management account but it's the wrong business.
View attachment 48669View attachment 48670

How to choose the correct ID for the business to choose, if I register the wrong one it will greatly affect my work process.

 

[Preeti Paryani]

Hello @stevenphan

Can you please provide us with the workflow URL in which you have noticed the issue? Please mention other details like a few Instagram account names and the correct ID associated with them.

Also, if you can record and share a short screen recording explaining the issue it would be a lot helpful.

 

[stevenphan]

Hello @stevenphan

Can you please provide us with the workflow URL in which you have noticed the issue? Please mention other details like a few Instagram account names and the correct ID associated with them.

Also, if you can record and share a short screen recording explaining the issue it would be a lot helpful.

To clarify, I manage quite a few IG for Business accounts. Even though I had selected the correct business to post to, it was posted to another business on my list. However, I moved that account to a personal page with fewer IG for Business accounts and it worked fine.
Link here: https://connect.pabbly.com/workflow/mapping/IjU3NjYwNTZkMDYzMTA0MzE1MjZlNTUzMDUxMzAi_pc

 

[Preeti Paryani]

Hello @stevenphan

To assist you effectively in resolving the issue, please provide the following details:

1. Instagram Page Details: Share the Instagram pages you’re experiencing issues with, along with the correct associated IDs.
2. Demonstration Video: Attach a video that clearly shows the problem—specifically, selecting a particular Instagram page for publishing a photo, but the photo ends up being published on a different page.

Having this information will greatly help us troubleshoot and rectify the issue. Thank you!