I facing issue regarding an integration with zoho.

Hello,

Thank you for reaching out.

We'll be happy to investigate the issue you're facing with your workflow.

To help us review and troubleshoot the issue, kindly share the following details:

• Workflow URL of the affected Pabbly Connect workflow.

• A confirmation from your side stating:

 "I confirm Pabbly to access and test my workflow for troubleshooting purposes."

Once we receive the above details, our team will review the workflow, investigate the issue, and get back to you with our findings or the next steps.

https://connect.pabbly.com/workflow/sendwebhookdata/IjU3NjYwNTY1MDYzMDA0MzE1MjZmNTUzMzUxM2Ii_pc

Hello,

Could you please share the details of the customers for whom duplicate entries are being created? This will allow us to review the task history in detail and investigate the issue further.

Once we review the task history, we will update you with our findings and the appropriate resolution.

Dear Team,

For all the customers the api is creating multiple accounts which contains more than one items in the order.

I request to connect with you on a meeting to show you the exact problem so that we resolve it.

Regards,

Hello,

Yes, you can schedule a meeting with our team using the link below: https://calendly.com/d/d3vf-km2-cqm

Please select a convenient available time slot. During the meeting, you can walk us through the issue, and we will review the setup and assist you accordingly.

I am waiting in the meeting room.

Hello,

We noticed that the time slot booked for the meeting is not available with our team, and it falls outside our working hours. We're not sure how this slot was booked, as it is not available during our shift.

We kindly request you to reschedule the meeting using the link below. The available slots shown through this link are the correct ones for our team's working hours:

https://calendly.com/d/dv2b-fy7-q9q

Please select a suitable available time slot, and let us know once the meeting has been rescheduled.

We apologize for the inconvenience and appreciate your understanding.

Hello Rashid,

As discussed during our last call, we recommend that you book another meeting slot to continue working on your use case, particularly regarding the line items.

You can schedule a meeting with our team using the link below: https://calendly.com/d/dtk8-bgx-ymw

We look forward to assisting you further.

Hello Rashid,

As discussed during the call, please share access to the Google Sheet so that we can investigate the issue further.

Hello Rashid,

You can share the Google Sheet with us at anushka.sahu@pabbly.com. Please provide the required access so that we can review the sheet and investigate the issue further.

Hello Rashid,

After carefully reviewing your workflows, we found that the “Upload Orders from Google Sheets to Zoho” workflow searches for the order entry before the corresponding data has been fully uploaded by the other workflow. As a result, the workflow may return a “Data Not Found” error while creating the sales order.

To resolve this, we have added a delay to the workflow. Please note that the delay is 1 minute per workflow execution, not per line item. This means that each new order will have a maximum delay of 1 minute before the workflow proceeds.

The workflow setup should now be working correctly. Please test it from your end and let us know if you require any further assistance.

Hello,

Sure, please test it again and let us know the outcome.
If you encounter any issues, we will be happy to assist you further.