I need support if my workflow isn't working

Status: Closed · Asked by PRIME INVESTMENT SERVICES on · 0 views

primeinvestmentsc — Question ·

We have created two workflows. The first collects data from Dubletick into a via webhook in Google sheet. The second workflow uses this Google sheet data query to run a form to get data from another google sheet. Please guide me or support me as I am having trouble with my second workflow.

First workflow

https://connect.pabbly.com/workflow/share/WxMHNVEGVTZXHVA6UgFXcA8bAgZVDwA9Bx4EFgQLAHgEXgVuDUwOZFoWWDJVBgBhVB1UPgZaU29aTgoOBlACcQYIVUdVVgJ4VhtSKQNOXG9bBQcvUTA#

second workflow

https://connect.pabbly.com/workflow/share/CkJVZwVSA2BSGFc9B1RUc1pOCw8DWQU4V04AEgEOVy8DWVI5VhcMZlwQWDJVBlIzVRwCaFENVmtYTAsPBFIDcFdOCRtQUwd9UB0Ae1MSDT4KVFV9BWQ#

Regards

Pragnesh Desai
Prime Investment Services
M 91 98984 45164

AutoEx — Reply ·

Pabbly does not support trigger of workflow if the sheet is updated through formula.

Pabblymember11 — Reply ·

Hey @primeinvestmentsc

If you've set up a formula in the trigger column of your Google Sheets, it might not work as expected. We recommend choosing a different column as the trigger, which will send the entire row at once. Also, remember to use 'Send On Event' only if your data is from a Google application or manually entered. For data from third-party apps, consider using 'Auto Send On Schedule' or 'Send on Event,' which will forward the data within an hour.

And, just double-check to ensure all required data is filled up to your trigger column for a smooth process.

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