I want to send whatsapp based on call status
Status: Closed · Asked by guy dinay on · 0 views
I want to send whatsapp based on call status...
Here we have connected our call center:
https://connect.pabbly.com/workflow/mapping/IjU3NjUwNTY4MDYzMTA0M2M1MjY5NTUzNzUxMzIi_pc
And you can see that we have CALL STATUS value:
https://www.dropbox.com/scl/fi/hagx47cog3533w9v6so9v/2024-02-26_17-50-39.png?rlkey=7ompbplr8ynvug4ddj5w3l3v4&dl=0
I want to connect to whatsapp automation only if the status of the CALL STATUS is no answer.
How can I do that?
Hey @guyseo
You can put the Filter action in your workflow. It will check for the "No Answer" status in the trigger response and then activate the API by Pabbly action.

So this is what I did:
https://www.dropbox.com/scl/fi/kq2udk334w1untvue6j78/2024-03-26_18-39-09.png?rlkey=00qyxp7z7gihfj8adivldapia&dl=0
Then ill add the API app and it will work only if the condition fit?
So this is what I did:
https://www.dropbox.com/scl/fi/kq2udk334w1untvue6j78/2024-03-26_18-39-09.png rlkey=00qyxp7z7gihfj8adivldapia&dl=0Then ill add the API app and it will work only if the condition fit
You need to type or copy paste the value in filter, DO NOT MAP IT from previous steps bcoz that will make the condition as always true.