Incoming Email (Outlook) will trigger Mautic action

Hi

I am sending cold emails via mautic from email address A (sender email) and receive all responses to email B (receiver email). Is it possible to add all incoming email addresses to a google sheet (preferably emails with a specific word in the subject line) and then check if the email exists in mautic contacts and then if the email exists to add a tag to that contact in mautic?

Thanks

Jonathan

Hey @jonwooten

Please check the following screenshot and apply the action steps as mentioned. Kindly try this on your end and let us know if you get stuck at any step.

Thank you @Supreme

Question - my outlook is connected to my domain's email address via imap/smtp which is different from the outlook account email address. Is there a work around for that scenario?

Thanks

my outlook is connected to my domain's email address via imap/smtp which is different from the outlook account email address. Is there a work around for that scenario?

youtube.com/watch?v=xxWoEJbrtFE

@Supreme thanks for that tip.

I connected my mautic and enabled api access but now I am getting this access_denied error in pabbly.

Any advice?

Hey @jonwooten

Seems like you might have passed the credentials of Mautic incorrectly and because of that, you are getting an access_denied message.

Please refer to the following screenshot on how you should pass the credentials of Mautic.

E.g. -