incomplete workflow getting executed

Status: Closed · Asked by Aman Maskeen on · 0 views

Aman — Question ·

hey Pabbly team..
my one workflow is working fine when I DO IT MANUALLY...., But when in comes to working automatically ..it is working half.
means ..email address is getting saved but not the phone number..what to do???

flow name - Gform to Gcontact (SPECIAL LEADS WORKSHOP)

Pabbly13 — Reply ·

Hey @Aman !

As checking upon your workflow, we can see that during the setup of the workflow time, you have entered the column for "WhatsApp Number" with a spacing in it-

After the setup was done, you might have changed the format of "WhatsAppNumber" at your end, because of which the Key value got changed during the automation time-

This change resulted the data in not working and flowing forward into the workflow, as this got mismatch with the actual setup for the workflow.

Kindly "Re-Capture the Webhook Response" and do a test submission and then re-map all the steps with the new data.

Please Note- Once the setup is done and then if you make changes in the format of the Form, then in that case you need to Re-Capture the step again and map in all the fields, so it is on the same page with the data.

Hope, this works for you now.

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