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Instagram Connection no longer working

ViliusBag

Member
Good evening. I was trying to connect one of my Instagram accounts to the Workflow that sends a message in Discord every time that a Post is posted in the IG account. But unfortunately when I click "connect", then "add new connection" and "connect with Instagram, I get a screen with the message "Invalid request: The request parameters are invalid: Invalid scope: user_media" as shown in the attached media to this message. Using a different instagram account or a different browser did not help (I tried with Microsoft Edge, which is my main browser, and Google Chrome).
Any help in this matter would be greatly appreciated.
Thank you in advance.
 

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Himesh

Active member
Good evening. I was trying to connect one of my Instagram accounts to the Workflow that sends a message in Discord every time that a Post is posted in the IG account. But unfortunately when I click "connect", then "add new connection" and "connect with Instagram, I get a screen with the message "Invalid request: The request parameters are invalid: Invalid scope: user_media" as shown in the attached media to this message. Using a different instagram account or a different browser did not help (I tried with Microsoft Edge, which is my main browser, and Google Chrome).
Any help in this matter would be greatly appreciated.
Thank you in advance.
first try
and if it's not working

Try with Chrome Incognito mode
 

ViliusBag

Member
Good afternoon, thank you for the response.
Unfortunately the first one did not work (probably because I don't have an IG Business account and Pabbly doesn't allow me to connect to regular Instagram through Facebook either), and the second option did not help either despite of trying it with 2 different accounts and both in Chrome and Microsoft Edge's Incognito Mode.
 

ArshilAhmad

Moderator
Staff member
Could you please create a short screen recording showing the exact issue you are encountering when connecting your Instagram account?
 

ViliusBag

Member
Hello @ViliusBag,

The Instagram API has been deprecated, which is likely why you were encountering issues, refer to the attached image and the following docs for more details - https://developers.facebook.com/blog/post/2024/09/04/update-on-instagram-basic-display-api/.

Additionally, the application labeled "Instagram" will soon be removed from Pabbly Connect. You can try using the "Instagram for Business" application instead.

image (34).png
Oh, okay, thank you for letting me know.
 
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