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Invalid login credentials message on sign-in for a new free account

Hi!
I've just created a new free Pabbly account for my wife, confirmed the email, signed out, and couldn't sign in. On sign-in attempt, I was receiving the "Invalid login credentials." error. I've double-checked the credentials, they were 100% correct, but still no luck. I've managed to sign in only when I used the "restore password" function and reset my password.

Could you please review the sign-up/sign-in flow, looks like it is broken now.

Thanks in advance
 

allthermo

Member
Account creation is definitely broken for new free accounts. It has been for at least two weeks. If you create a new account with an email address (as opposed to signing in with Google), you will be allowed to sign in for the first time after clicking the confirmation email link. After that session ends, your password will no longer be valid.
 

ArshilAhmad

Moderator
Staff member
We attempted to replicate the issue you reported regarding the new free account being unable to log in using the password used during sign-up. However, we were unable to do so. Could you please confirm whether you are able to log in to your account now or if you have to consistently reset your password to access your account?
 
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