Invoice appears under wrong contact

Status: Closed · Asked by Durkis on · 0 views

Durkis — Question ·

I am creating an invoice in Plutio with Pabbly, but Plutio keeps putting the invoice under the wrong contact. Here is the Pabbly form, showing the email, then the several invoices I have created, all with the wrong email attached. Please let me know if this is a Pabbly or a Plutio issue, Thanks.

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Screenshot (96).png
Pabblymember11 — Reply ·

Hey @Durkis

In the action step, you haven't mapped the person/client ID and because of that, it keeps adding in the same contact.

Although we have already mapped the client/person id into the field Kindly try again at your end and let us know how it works.

Regards

Durkis — Reply ·

I tried this but it just adds another wrong contact

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Screenshot (98).png
Durkis — Reply ·

Issue solved. Thank you.

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