Is there anyway to send text in the Button Payload when working with WhatsApp API Template messages

Status: Closed · Asked by zest83 on · 0 views

zest83 — Question ·

The button will do its work (as a part of the original template)
BUT We are not getting the option to send the Button payload
in any of the WhatsApp API Templates

How do we activate that text box?

Arshita — Reply ·

Hey @zest83

I request you to please refer to the below video tutorial once and try it from your end:

youtube.com/watch?v=ApolEHtTOLE

zest83 — Reply ·

Hi,
a button payload is basically, code or information, we are sending along with that button to the software.
So suppose, I wish to tell the CRM software, that whenver this specific button is pressed "Delivered", we need to execute a certain workflow.

In this case, the CRM software, will not get confused, if there are multiple "Delivered" messages from various people on the team. It will map each respond to the "Delivered" message using the Payload Key, which is sent along with the message

This feature already exists in the system, you need to check if its available for implementation

My Company Name is www.wa.expert is using this system.
We are a Meta Partner Agency for WhatsApp Api.
and we would like to recommend people to use Pabbly for their integrations.
This is a current challenge for us with Pabbly

Also, is there anyway, to make our application Publicly availale for people?
We have added it to our login but how do we make it available for the public, where you share it with your user base, that this is another application to connect with whatsapp api. We can share details as required.

Possible to shift this conversation to Private?

Arshita — Reply ·
This feature already exists in the system, you need to check if its available for implementation

Can you please confirm the name of the WhatsApp application in which you are trying to retrieve the button for delivery? This information will help me investigate and assist you further.

Also, is there anyway, to make our application Publicly availale for people?

If you are trying to integrate the application into the platform, we recommend that you consult the accompanying developer guide first.
https://forum.pabbly.com/forums/pabbly-connect-app-integration-guide/

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