Issue with the Fluent CRM Fields

Status: Closed · Asked by Sanskar Jaiswal on · 0 views

sanskar — Question ·

Hey Pabbly Team

I need some help, I am stuck in the updating the contacts in fluent crm

I have an autmations where I am gettings ones data filled on a particular form

I am able to just able to add name and email to the crm

And when I try to add a custom filed on phone number it is not getting uploaded.

Please help me out

bricknkeyproperties — Reply ·

Which form you r using to import those customers data in fluentcrm?

sanskar — Reply ·

I'm using google forms

Pabblymember11 — Reply ·

Hey @sanskar

Kindly share the name of the workflow and the action step in which you are having such trouble. So that we can look into it and can assist you accordingly.

sanskar — Reply ·

Sure

Here's the workflow name- Fluent CRM

Workflow url - https://connect.pabbly.com/workflow/mapping/IjQzNjYzNCI_3D

Use Case- I am trying to get the data (name, email, phone number ) from swipe pages and then send it to fleunt crm

Problem Facing - I am able to send the basic data only, that is f-name, l-name, full name and email only. I am not able to add other details like phone number.

How do I add that to the CRM to the contacts

Please help me out

Attachments

screencapture-connect-pabbly-workflow-mapping-IjQzNjYzNCI-3D-2022-07-05-10_58_45.png
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Pabblymember11 — Reply ·

Hey @sanskar

In the Phone/Number custom field you have passed the field name whereas you have to pass the label of the custom field which is in lowercase.

sanskar — Reply ·

Okay, Done
I will check it right away

Thank you once again for helping me out

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