Issue

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Why it's showing this error
 
Hi Team,

I am currently facing the following issues and would appreciate your assistance:

  1. I need help with creating a Tag.
  2. Despite repeated attempts, I am unable to delete a contact. The person who currently has the main access will be leaving in 30 days, so I need guidance on how to transfer this access to a different stakeholder.
For reference, my Pabbly Connect number is 9343938631. Previously, I was able to get help from the concerned number, but I’m currently unable to connect with the Pabbly support team.

Kindly guide me in resolving these issues at the earliest.


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Preeti Paryani

Well-known member
Staff member
Hello @saisaravanan,

Thank you for reaching out to us. To assist you better, could you please elaborate on the specific issue you are facing with creating a tag?

Additionally, I would like to inform you that when using a team member account, delete actions cannot be performed. This applies to all modules — deletion is restricted for team member access. Only an admin account can perform delete actions.

In case an admin (such as your current one) is leaving, you can use their account credentials to perform any necessary deletions before they depart. This restriction is in place for security purposes.
 
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