Issues with New Lead (Instant) from FB

Status: Closed · Asked by Team Publishing on · 0 views

Goblin94 — Question ·

Hi, I'm creating a workflow to connect Fb lead ad to AWeber (new subscriber) using the New Lead (Instant) but I'm unable to find the Lead Ad Form I've created on Fb. I've created a lot of workflows in the last months but I've never had this kind of problem. If I use the New Lead though, it works, but I don't want the trigger to be 10 minutes. Can anyone help me with this, please?

Wmorkan — Reply ·

I have the same problem! Can anyone help us with this?

haridigital — Reply ·

Instant Lead Form option not working. Showing empty lead forms
Using from more than a year.
All lead flow has been affected due to the technical issue
please reolsve

Wmorkan — Reply ·

Any news about this? I´m having problems with my clients because of this.

Arshil Ahmad — Reply ·

Please try following the steps given in the video shared below and see if that fixes the issue of the lead gen form not appearing in the dropdown.

youtube.com/watch?v=HDauRE3BtxI

Wmorkan — Reply ·

Hi @ArshilAhmad ! My problem is not that I can't view the pages but that I can't view the forms on the pages. I also went through each of the steps, deleted the Pabbly app on Facebook and then created a new connection. Despite this, I still can't see the forms on the pages.
As I was saying, this was working fine until a few days ago. Is there any additional procedure I should follow?
@haridigital , did it work for you?

haridigital — Reply ·

No its not working

haridigital — Reply ·

issue is not fb page appearance, fb forms are not showing

haridigital — Reply ·
Please try following the steps given in the video shared below and see if that fixes the issue of the lead gen form not appearing in the dropdown.

youtube.com/watch?v=HDauRE3BtxI


The issue is with Facebook forms not showing on New Lead Instant , without this steps we cannot proceed to further automation
Pabblymember11 — Reply ·

Apologies for the inconvenience, but our team is diligently working on resolving an internal server error. We will keep you updated with any developments.

Thank you for your patience.

officiallyvivek — Reply ·

Facing the similar issue

Xebec — Reply ·
Apologies for the inconvenience, but our team is diligently working on resolving an internal server error. We will keep you updated with any developments.

Thank you for your patience.


How much time will it take ?
Pabblymember11 — Reply ·

Our team is diligently working to resolve this issue as a top priority. We are committed to fixing it as quickly as possible.

However, at this moment, we do not have an estimated time of resolution.

We appreciate your patience and understanding.

Pabblymember11 — Reply ·
How much time will it take ?

Our team has made the required adjustments to the platform, and it seems that the Facebook Lead Ad integration is now operating properly.

Could you test it and confirm if it's working as anticipated?

haridigital — Reply ·
Our team has made the required adjustments to the platform, and it seems that the Facebook Lead Ad integration is now operating properly.

Could you test it and confirm if it's working as anticipated?


Thank you so much. Issue has been resolved and everything is working perfect

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