Issues with the Router feature and ThriveCart

Hi there,

I thought it would be easier to explain via video:

https://www.loom.com/share/d14c4b3b4e8344ccaa57963e3f2c45a3

But basically, when I "re-capture a webhook response" from ThriveCart, I am only able to use the product name in a Router from the most recent response (so only one product), but I want the router to be able to use two products in my Router.

Any ideas where I'm going wrong?

Thanks

Joe

Hey @joetheseo

While setting up the router action step, in another route which you want to run for another product, you simply have to type the name of it and yes after pressing "Save & Send Test Request" it will show false in response because at that moment trigger doesn't have that product in response which you have used.

But in real-time execution, it will perform accordingly as the first route will work for one product and another route for the second product.

Further, you can also refer to our tutorial video for a better understanding.

youtube.com/watch?v=6XDASZVv3tw

That helped. All working now, thanks.