Lead Connector 401 Error with Custom API

Status: Open · Asked by sjl on · 0 views

sjl — Question ·

Hello,
Anyone else receive The token is not authorized for this scope error with custom api?
Trying with products and invoice, but received unauthorized error.
Thank you

Arshil Ahmad — Reply ·

Hi @sjl,

Could you please share the Workflow URL in which you have this concern?

Arshil Ahmad — Reply ·

Please login to your GHL and Pabbly Connect account in an Incognito, and try establishing a new connection.

Then try setting up the endpoint in this manner.

sjl — Reply ·

@ArshilAhmad
I am receiving 403 The token does not have access to this location.
Thank you

Arshil Ahmad — Reply ·

Could you please confirm whether you have permissions to fetch contacts associated with this Location?

sjl — Reply ·

Yes, only the custom API is giving the error. I authorized it using my agency account.

Pabblymember11 — Reply ·
Yes, only the custom API is giving the error. I authorized it using my agency account.

Can you please try using your Sub_account connection of LeadConnector to get the details of the contacts?
sjl — Reply ·

I am using sub_account connection, but it doesn't work. Only the custom API is giving the error.

sjl — Reply ·

I tried simple get request on a different location but it is giving, The token is not authorized for this scope. 401 error.

Pabblymember11 — Reply ·

Could you please make a new connection with your subaccount once and then give it a try?

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